You have questions? We have answers!
FAQ: Getting Started
So, what exactly does Scouted do?
We connect college students with internships and jobs that you’ll actually like - where you’ll have meaningful responsibilities, smart co-workers and an office culture that’s the right fit.
We’re matchmakers. We seek to understand YOU, as an applicant, and help you find the right role for your strengths and long-term goals. We have 15+ years of hiring experience on our founding team, and a strong philosophy that you are more than just your resume, GPA and major. We want to help you shine!
Okay, this sounds cool. How does it work?
Good question. This is what the process looks like, for you:
- First, submit our initial application, which is basically just a resume and some questions about what roles, industries and office culture you’re interested in. Takes 10 minutes, max.
- Then, our candidate gurus review your application, and if we think we can help you find something great, we invite you to our Round 1 virtual interview. The interview is completed through an online platform, and you can choose to answer in mostly video form or written form.
- When your interview is complete, you’re eligible to opt-in to our batches! Your Round 1 interview becomes part of your candidate profile, along with your resume and initial application - and it’s valid forever. (Unless it’s been like two years, and you have a beard/pierced nose/purple hair now, and you want to re-record.)
How do I get connected with companies?
Each month, we gather a “batch” of awesome roles, from a variety of our partner companies. If you have completed your Round 1 interview, you can ‘opt in’ to the batch, and select the companies that you’re interested in. We then send your info to those companies, and if they want to interview you - i.e. where there is a match - we connect you with the hiring manager for your Round 2 Interview.
I learn better with step-by-step instructions. Break it down fo’ me, please!
- Sign up at scouted.io
- Complete your profile (including preferences about role, location, office culture) & upload your resume
- Our candidate gurus review your resume, to make sure we have roles that match your location and industry preferences. If you’re accepted, we’ll send you an invite to our virtual R1 interview.
- Complete the interview! You have a choice between a video or written interview, ‘cause we’re friendly like that. (And we want to help you put your best foot forward.)
- Wahoo! Round 1 is complete - you’re eligible to be matched for all future batches. Check your dashboard to opt into a batch, and select the companies that you’re interested in. New jobs / batches appear every month! (We’ll email you when a new batch is starting.)
- We send your candidate profile to your selected companies where you have the highest probability of getting an interview.
- Where there's a match, we’ll connect you to the hiring manager - via email - to set up your Round 2 interview.
- Check your dashboard for updates and info about new batches. Keep us in the loop on your offers!
FAQ: The Scouted Interview
Who sees my Round 1 interview?
Our candidate gurus, and any company with whom you’re matched. Our partner companies know that we encourage you guys to be informal and candid, so you won’t be judged by the same formality standards as a traditional in-person job interview. We’d aim for a tone that’s relaxed, open and honest - while still remembering that you want companies to see your video and think, “Yep, I’d hire that person in a heartbeat.” So maybe don’t tell us about that time you drank a full case of beer in one afternoon.
Should I choose the written option or the video option?
Whatever suits you best! We’re serious about that: we give you a choice because we want you to put your best foot forward. No preferences over here - personally, Jax is a video gal, and Robin’s a writer. Craig communicates exclusively via Snapchat.
What time is my R1 interview due?
There’s no time deadline! Just submit by end of day on the given deadline.
Does my link expire if I don’t record my interview by the deadline?
Nope! The link takes you to our Interview Instructions - it never expires. From there, you can access the virtual interview. That link won’t expire either. Email us for an extension though, so we can update your deadline.
Can I have an extension until tomorrow / next weekend / 2020?
Sure! Our deadlines are meant to help you become eligible for a batch as quickly as possible, while still giving us time to review your application thoroughly. We can usually accommodate extensions – but you may have to wait until the next batch to get matched with companies.
Help! I’m having trouble with the interview platform: my microphone / video camera / face won’t work.
Kira is here to help! Kira, the company who operates our virtual interview platform, has awesome customer service. Check out the “Message Bubble” in the bottom right corner to chat with the Kira help desk. They can usually troubleshoot any tech issues.
I completed my interview, but then I received a reminder email about the deadline. Did you receive my interview submission?
Yes, we almost certainly did! Sometimes our reminder emails are sent before our system is updated.
How do I update my resume?
On your applicant profile, you can update your resume at any time. Please upload as a PDF, to make everyone’s lives better.
What's the best resume template to use?
Great question - glad you asked! Our preferred resume template is linked here; we like to keep it simple. We're not big fans of writing a resume objective or resume summary up top, especially for early-career folks. Try out the resume outline linked above, and if you'd like, send it along to us for feedback!
Should I use a funky resume design with cool graphics or a photo?
If you're in the creative sector, maybe. But if you're using a resume format beyond the norm, know that it's being used to evaluate your design skills - so make it good! If you're a regular Joe like us, stick with the standard resume format.
FAQ: About Batches
What's a batch?
Every two weeks (for summer interns, every 2-4 weeks depending on the season), Scouted posts all of our open roles on your dashboard. For each role, we include a company description, a job descriptions and our insight into why the opportunity is awesome. (Or sometimes, why it's awesome for some folks but less awesome for others.) We open the batch for 3 days to allow you to opt-in to all roles that you're interested in. We then close the batch, match you based on mutual fit and interest, and send your information to our hiring managers.
First, we wanted to avoid becoming another inbox-hog for you. We know you have other things going on, and probably don't want to think about your job search every darn day. The batch model is meant to introduce consistency and regularity into your job search. Every other Tuesday, the batch opens. Every other Thursday, the batch closes. Simple and easy!
Second, we're hoping this consistency and regularity encourages our companies to be responsive. They know when they'll be receiving the next roster of candidates, so they can plan around it. One of our least favorite parts of the job search is the ""black hole"" into which your application can seemingly disappear. (These black holes, however, we're definitely into.) The batch model collects all candidate preferences at once, so we can pass along to companies in a digestible and efficient manner.
Third, we think batches encourage you guys to be open-minded about the roles you'll consider. Especially early in your career, you may have strong preferences about what sort of job you want, but not be totally clear on why. By seeing a group of jobs at once, you can notice which roles get you excited and which sound boring. We're all about increasing self-awareness!
What do each of the tabs mean?
- Opt-in: These are the roles that you've indicated you're interested in.
- In Review: These are the roles for which we've sent your information to the hiring manager.
- Round 2 Interview: These are the roles where you've been chosen for a Round 2 Interview
- Turndown: These are the roles where the hiring manager has chosen not to move ahead with your candidacy.
Job X has been in my "In Review" Tab for 4 weeks. Why??
There are a few reasons why roles can seem to "linger" in your In Review tab.
- The hiring manager has not yet reviewed his/her candidates. We do everything in our power to encourage our partner companies to move quickly, but alas, sometimes things are beyond our control. Priorities shift, a crisis arises, the hiring manager goes on vacation....lots of things can happen to delay the review process. Again, we promise that we're trying our best to speed up the process!
- The hiring manager is interviewing a preliminary group of candidates but will likely return to the roster for additional interviews. Sometimes the hiring team only has the capacity to handle a small number of candidates at a time; sometimes the team is trying to get clarity on what type of candidate they need - the hiring process also tends to be a learning process. We will not let you hang in no man's land beyond 4 weeks, but we do think it's to your advantage to stick around for a few rounds of interview selections.
I am not interested in Job Y. How do I remove myself?
If you go into the job description, you should see a big "withdraw" button. Click that!
FAQ: Post-Interview Process
I submitted my Round 1 Interview. Now what?
- First, our candidate experts review your application – you should receive a confirmation after this happens.
- When our batch is starting, we’ll shoot you an email reminder to check your Scouted dashboard. Click “Opt In” to any roles that you’re interested in.
- Within 1 week, you’ll receive an email telling you to check your matches page. Your page will list the companies where we’ve sent your info.
- After we sync with companies and they choose who they’d like to interview, we’ll connect you directly with the hiring manager via email. And then it’s all you! We’ll check in with you periodically, and if you have any questions as you go, reach out!
Can I reach out to [Specific Company X] to express my interest?
We ask that you don’t reach out to companies outside the Scouted process. Companies partner with us to help streamline their hiring process – they strongly prefer to use our systems for candidate contact. (And in fact, they are turned off when candidates try to go around our process.)
How do I access my matches page?
How do I best prepare for my interview with Company X?
There’s an app for that! Just kidding, it’s more like a google doc, put together by our co-founders, who have interviewed hundreds of applicants. Check it out here.
We will also let you know if we have company-specific insight before you embark on your second round interviews. We want you to succeed, and we do our best to help you feel super prepared, and crush the interview!
Help! Interviews are scary. What are the right interview clothes? Can you tell me all the interview answers? Should I write an interview thank you note?
If you're freaking out, email us! We can help. But first read the guide above. It's super helpful, we promise.
I have another job offer but I’d still like to continue with the Scouted process.
Cool! Happy to have you. Definitely let us know if you have a timeline for accepting a role at another company, so we can try to meet your needs. (Or alternatively, help you think through whether to accept your current offer!)